While purchasing advance tickets to Salem Cinema films is rarely necessary, we understand that there are those of you who prefer to do so. Please note, however, that if you are unable to attend a film or event for which you've purchased tickets, we are only able to offer a refund prior to the screening time of the ticket purchased. Once the screening time has passed, we are unable to offer a refund due to film industry technicalities. In the occasion when an event has sold out, there can be no refunds or exchanges. Thank you for your understanding!